Refund and Cancellation Policy
Overview
4kdownloadguru offers a monthly premium subscription service that provides an ad-free experience. Our core video downloading features remain 100% free for all users. This refund policy applies only to our premium subscription service.
Subscription Billing
- India: 350 per month (billed via Razorpay)
- International: $3.99 per month (billed via PayPal)
- Subscriptions automatically renew each month unless cancelled
- You will be charged at the beginning of each billing cycle
Refund Policy
Eligibility for Refunds
We offer refunds under the following circumstances:
- Technical Issues: If you experience technical problems that prevent you from accessing the ad-free service and we are unable to resolve them within a reasonable timeframe (48 hours), you may be eligible for a prorated refund.
- Duplicate Charges: If you are accidentally charged multiple times for the same billing period, the duplicate charge(s) will be refunded immediately.
- First-Time Subscribers: If you cancel within 48 hours of your initial subscription purchase and have not actively used the premium features, you may request a full refund.
Non-Refundable Situations
Refunds will NOT be provided in the following cases:
- Change of mind after the 48-hour initial period
- Failure to cancel before the next billing cycle
- Partial month refunds (if you cancel mid-month, you retain access until the end of the billing period but no prorated refund is issued)
- Subscription renewals (you must cancel before the renewal date to avoid charges)
- Violation of our Terms of Service
Cancellation Policy
How to Cancel Your Subscription
You can cancel your premium subscription at any time:
- Log in to your account at https://4kdownloadguru.com/account/
- Click on "Cancel Subscription" button
- Confirm your cancellation
What Happens After Cancellation
- Your premium subscription will remain active until the end of your current billing period
- You will continue to enjoy ad-free access until the subscription expires
- No charges will be made for subsequent billing cycles
- You will automatically revert to the free, ad-supported version after the current period ends
- You can resubscribe at any time
How to Request a Refund
To request a refund (only for eligible situations as outlined above), please contact us with the following information:
- Email: admin@techieblogging.com
- Subject Line: "Refund Request - 4kdownloadguru.com"
- Required Information:
- Your registered email address
- Transaction/Subscription ID
- Payment date and amount
- Detailed reason for refund request
- Payment method (Razorpay/PayPal)
Refund Processing
Review Process
All refund requests will be reviewed within 2-3 business days. We may contact you for additional information if needed.
Billing Issues
Failed Payments
- If a subscription payment fails, you will receive a notification
- We will attempt to process the payment again within 3 days
- If payment continues to fail, your subscription will be cancelled automatically
- You can reactivate your subscription once the payment issue is resolved
Contact Us
If you have any questions about our refund policy or need assistance with your subscription, please contact us: